Reference

Privacy Policy for 1xbet online Accounts

Your personal data — name, contact details, payment history — stays protected on our platform from the moment you open your account through every withdrawal.

Data encryption on all account pagesPayment details never shared with third partiesYour withdrawal history stays private
1xbet online Privacy Policy for 1xbet online Accounts
CONTACT PRIVACY SUPPORT

Reach Our Privacy Team

Questions about how we handle your data, or need to update your personal information? Our support team responds to privacy requests during operating hours.

Live Chat Support Available 24/7 in English. Open the chat bubble on any page, ask about your…
Email Privacy Requests Send privacy questions or data requests to [email protected].
Account Settings Panel Log in to your account, go to Settings > Privacy & Data, and view…
DATA PROTECTION MEASURES

Security & Data Handling Inside Your Account

Your account security begins the moment you set your password and runs through every login, deposit and withdrawal.

SSL Encryption

All communication between your browser and our servers uses 256-bit SSL encryption, the same standard used by banks and financial…

Cookie & Session Management

Session cookies keep you logged in across devices. Functional cookies remember your game preferences.

Payment Data Security

DANA, OVO, GoPay and QRIS credentials are processed through encrypted payment gateways and are never stored in full on our…

Account Access Control

Log in from any device. Your account automatically recognises new login locations and can prompt security questions or verification codes…

Data Retention

We keep your account data while your account is active.

Right to Request Changes

You can request to access, correct, export or delete your personal data anytime by emailing support@1xbetonline.

Frequently Asked Questions About Privacy

Here are the privacy questions we hear most often from players in Indonesia. If your question isn't answered here or you need clarification about how we handle a specific type of data, our support team is ready to help via live chat or email.

We ask for your full name, date of birth, residential address, email and phone number during registration. For payment verification, we also collect details about your DANA, OVO, GoPay or QRIS accounts — but only the minimum needed to process deposits and withdrawals. This is standard Know-Your-Customer verification.

Yes. Log in to your account and go to Settings > Privacy & Data, then select 'Export My Data'. You'll receive a file with your full profile, transaction history, and account settings within 24 hours. Alternatively, email [email protected] with your request.

We keep payment records for the duration of your account and as required by financial regulations in your region. Your DANA, OVO, GoPay and QRIS details are encrypted and never shared. You can delete stored payment methods from your wallet at any time.

Yes, we use cookies for login sessions, game preferences, and platform analytics. Session cookies are necessary to keep you logged in. You can disable marketing and analytics cookies in your Privacy Settings without affecting core account functions.

Only you can see your full account and withdrawal records. Our support team can view limited account details only when you contact us for help, and only to resolve your issue. Your data is never sold or shared with advertisers or third-party game studios.

Your data remains on our systems for the period required by local law — typically 5–7 years for financial records. You can request earlier deletion by emailing [email protected]. After the retention period, we securely delete or anonymise your personal information.

Our system recognises new login locations and devices. You may receive a security prompt or verification code to confirm your identity. Enable two-factor authentication in your Security Settings for an extra layer of protection on all new logins.